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Questions about serving database

  1. Questions about serving database

    I've only every really set up FM Server 7 on a closed intranet, and
    not from a public IP address. In any case, I'm exploring different
    options for a client who has a small home office with a staff that
    works remotely out of their homes, and I want to know as much as I can
    before making recommendations. All this would be the latest version
    FileMaker 9, although I only have Filemaker Advanced 8.5 right now.

    1) I know the computer that serves the database can be anything, but a
    few years ago, FM recommended a dedicated computer and actually
    recommended a PC over a Mac. What would people recommend as minimum
    specs for a computer, and if my client environment is almost all mac,
    should I really get a PC? Any negative experiences on a mac or pc
    because it wasn't a good enough computer?

    2) What about services like POINT IN SPACE? $60 seems like a lot to
    serve two files. I know they have a free trial, but would access be
    all that much faster than say, upgrading cable internet to a static IP
    address and a fairly cheap PC?

    3) I've set up my database with a data file, and a shell file. I might
    want to add a few users that just need access to a tiny bit of the
    information. Instead of dealing with complex permission and users and
    groups, is there any problem with just creating an additional shell
    database that will only access the parts of the database that I tell
    it to and not the rest? In other words, is there any problem with
    having two different shell databases accessing the same data file? I
    don't think so, but I'm just checking

    4) Has anyone had experience dealing with photos served remotely (i.e.
    not on a local network). I tried this on our intranet and local was
    fine, but across country was too slow. But that was a few years ago
    with FM7. How about now access a host over an internet connection?

    Thanks so much.

    David Averbach

  2. Re: Questions about serving database

    On Jul 9, 2:03 pm, David Averbach wrote:
    > I've only every really set up FM Server 7 on a closed intranet, and
    > not from a public IP address. In any case, I'm exploring different
    > options for a client who has a small home office with a staff that
    > works remotely out of their homes, and I want to know as much as I can
    > before making recommendations. All this would be the latest version
    > FileMaker 9, although I only have Filemaker Advanced 8.5 right now.
    >
    > 1) I know the computer that serves the database can be anything, but a
    > few years ago, FM recommended a dedicated computer and actually
    > recommended a PC over a Mac. What would people recommend as minimum
    > specs for a computer, and if my client environment is almost all mac,
    > should I really get a PC? Any negative experiences on a mac or pc
    > because it wasn't a good enough computer?
    >
    > 2) What about services like POINT IN SPACE? $60 seems like a lot to
    > serve two files. I know they have a free trial, but would access be
    > all that much faster than say, upgrading cable internet to a static IP
    > address and a fairly cheap PC?
    >
    > 3) I've set up my database with a data file, and a shell file. I might
    > want to add a few users that just need access to a tiny bit of the
    > information. Instead of dealing with complex permission and users and
    > groups, is there any problem with just creating an additional shell
    > database that will only access the parts of the database that I tell
    > it to and not the rest? In other words, is there any problem with
    > having two different shell databases accessing the same data file? I
    > don't think so, but I'm just checking
    >
    > 4) Has anyone had experience dealing with photos served remotely (i.e.
    > not on a local network). I tried this on our intranet and local was
    > fine, but across country was too slow. But that was a few years ago
    > with FM7. How about now access a host over an internet connection?
    >
    > Thanks so much.
    >
    > David Averbach


    1) I think the dedicated server idea is a good one, but haven't heard
    that PCs are preferred over Macs. Do you have a reference? I have
    several clients set up on Mac Minis. Works great.

    2) Point in Space is perhaps the most well-known server, but there are
    others that are less expensive. I use MacUSA and find the customer
    service excellent, though their administrative tools lack a little.
    But even at $60/month, that's compared to $500 for a Mini, $900 for
    Server 9, plus maintenence free server environment? If most of the
    users will be connecting over the Internet, rather than an intranet, I
    think a 3d party dedicated hosting service is hands down the winner.

    3) The only real security in Filemaker is Access Privileges. But if
    it's psuedo-security, aka more convenience than protection, then a
    separate interface file is fine. And there's no issue I know of for
    having different interface files.

    4) Haven't had experience there so I can't help you.

    Good luck,
    G

  3. Re: Questions about serving database

    In article
    ,
    Grip wrote:

    > On Jul 9, 2:03 pm, David Averbach wrote:
    > > I've only every really set up FM Server 7 on a closed intranet, and
    > > not from a public IP address. In any case, I'm exploring different
    > > options for a client who has a small home office with a staff that
    > > works remotely out of their homes, and I want to know as much as I can
    > > before making recommendations. All this would be the latest version
    > > FileMaker 9, although I only have Filemaker Advanced 8.5 right now.
    > >
    > > 1) I know the computer that serves the database can be anything, but a
    > > few years ago, FM recommended a dedicated computer and actually
    > > recommended a PC over a Mac. What would people recommend as minimum
    > > specs for a computer, and if my client environment is almost all mac,
    > > should I really get a PC? Any negative experiences on a mac or pc
    > > because it wasn't a good enough computer?
    > >
    > > 2) What about services like POINT IN SPACE? $60 seems like a lot to
    > > serve two files. I know they have a free trial, but would access be
    > > all that much faster than say, upgrading cable internet to a static IP
    > > address and a fairly cheap PC?
    > >
    > > 3) I've set up my database with a data file, and a shell file. I might
    > > want to add a few users that just need access to a tiny bit of the
    > > information. Instead of dealing with complex permission and users and
    > > groups, is there any problem with just creating an additional shell
    > > database that will only access the parts of the database that I tell
    > > it to and not the rest? In other words, is there any problem with
    > > having two different shell databases accessing the same data file? I
    > > don't think so, but I'm just checking
    > >
    > > 4) Has anyone had experience dealing with photos served remotely (i.e.
    > > not on a local network). I tried this on our intranet and local was
    > > fine, but across country was too slow. But that was a few years ago
    > > with FM7. How about now access a host over an internet connection?
    > >
    > > Thanks so much.
    > >
    > > David Averbach

    >
    > 1) I think the dedicated server idea is a good one, but haven't heard
    > that PCs are preferred over Macs. Do you have a reference? I have
    > several clients set up on Mac Minis. Works great.


    A Mac Mini is what I would have also gone with for a small Mac-based
    organisation I do work for. Unfortunately they decided to go to another
    (incompetent) person for their server needs and got conned into a
    PowerMac and a whole pile of extras and an expensive "maintenance"
    contract ... and the system still doesn't work properly nearly six
    months later. They didn't even really need a "server system" at all
    since they had a couple of spare iMacs that could have done the job
    just as well.



    Helpful Harry
    Hopefully helping harassed humans happily handle handiwork hardships ;o)

  4. Re: Questions about serving database

    On Wed, 9 Jul 2008 13:03:32 -0700 (PDT), David Averbach
    wrote:

    >4) Has anyone had experience dealing with photos served remotely (i.e.
    >not on a local network). I tried this on our intranet and local was
    >fine, but across country was too slow. But that was a few years ago
    >with FM7. How about now access a host over an internet connection?


    FMP is probably not the reason for the slow transfer. Like any
    Internet data transfer, you're limited by the slowest link in the
    route. For an end user this is typically the last hop, the one from
    his ISP down to his terminal. So it can vary widely depending on
    where that end user is. It could also be the first hop, from your
    image server up. Try making the image file sizes as small as
    possible. Try debugging your connection protocol -- maybe the images
    transfer quickly but your image server takes a long time to log FMP on
    first. Check to see if FMP has to authenticate every time it needs an
    image, or just once per session.

    hope this helps

    --
    FW


    FileMaker Pro 8.5 Advanced on Windows XP Pro SP2
    FileMaker Server 8.0 on Windows 2003 Server R2

  5. Re: Questions about serving database

    A few important things to think about as we have been hosting for many
    years and have over 400 clients hosting with us.

    A. When you host yourself you are responsible for hardware, software,
    and maintenance. You are also responsible for monitoring the server
    24/7 and what happens when your cable goes out, or your power goes
    out? Do you have back-up generators?
    B. A typical cable or DSL home connection is 10x slower then the
    speeds you get at a data center, specifically the upload side of the
    connection - which is vital to having fast database access times.
    FMGateway servers are exceptionally fast with a constant 10MBit-20MBit
    with bursts up to 50MBit.

    C. Using a Mac mini for a hosting environment is not recommended,
    unless you only expect a small amount of traffic.

    ** Reasons why I would recommend a company like FMGateway.com for
    hosting **

    A. Cost - FMGateway is extremely inexpensive, offers 24/7 monitoring
    and performs 3 back-ups daily to another computer. All back-ups are
    secure and encrypted. No other company offers that.
    B. FMGateway is run by developers that are actually FileMaker web
    experts. They all have extensive knowledge of web programming
    languages, server technology and are all published authors. FMGateway
    is made up of a team of established professionals.
    C. FMGateway has written browser based software to enable you to
    manage your databases without having to use FTP. The database manager
    simply allows you to open your browser and then - open, close, back-
    up, up-load your databases without having to touch FTP.
    D. FMGateway also allows XML, PHP and Remote Hosting on their
    servers.

    Costs $29.99 for a basic hosting account - 1 Database 24/7 monitoring
    Cost $45.99 for 4 databases - 24/7 monitoring

    If you would like to read a detailed paper explaining FileMaker
    Hosting in general - http://www.fmgateway.com/filemaker_hosting.php

    I hope this is helpful!

    In Kindness
    Stephen Knight

  6. Re: Questions about serving database

    In article
    <7f7b851b-9139-41a4-9967-5b2239233735@p25g2000hsf.googlegroups.com>,
    FMWebschool wrote:

    > A few important things to think about as we have been hosting for many
    > years and have over 400 clients hosting with us.
    >
    > A. When you host yourself you are responsible for hardware, software,
    > and maintenance. You are also responsible for monitoring the server
    > 24/7 and what happens when your cable goes out, or your power goes
    > out? Do you have back-up generators?
    > B. A typical cable or DSL home connection is 10x slower then the
    > speeds you get at a data center, specifically the upload side of the
    > connection - which is vital to having fast database access times.
    > FMGateway servers are exceptionally fast with a constant 10MBit-20MBit
    > with bursts up to 50MBit.
    >
    > C. Using a Mac mini for a hosting environment is not recommended,
    > unless you only expect a small amount of traffic.
    >
    > ** Reasons why I would recommend a company like FMGateway.com for
    > hosting **
    >
    > A. Cost - FMGateway is extremely inexpensive, offers 24/7 monitoring
    > and performs 3 back-ups daily to another computer. All back-ups are
    > secure and encrypted. No other company offers that.
    > B. FMGateway is run by developers that are actually FileMaker web
    > experts. They all have extensive knowledge of web programming
    > languages, server technology and are all published authors. FMGateway
    > is made up of a team of established professionals.
    > C. FMGateway has written browser based software to enable you to
    > manage your databases without having to use FTP. The database manager
    > simply allows you to open your browser and then - open, close, back-
    > up, up-load your databases without having to touch FTP.
    > D. FMGateway also allows XML, PHP and Remote Hosting on their
    > servers.
    >
    > Costs $29.99 for a basic hosting account - 1 Database 24/7 monitoring
    > Cost $45.99 for 4 databases - 24/7 monitoring
    >
    > If you would like to read a detailed paper explaining FileMaker
    > Hosting in general - http://www.fmgateway.com/filemaker_hosting.php
    >
    > I hope this is helpful!
    >
    > In Kindness
    > Stephen Knight


    I'm guessing those prices are per month, in which case they are not
    really "extremely inexpensive" at all, but can be be more cost
    effective than some people trying to have their own host / server.

    Helpful Harry
    Hopefully helping harassed humans happily handle handiwork hardships ;o)

    -- Posted on news://freenews.netfront.net - Complaints to news@netfront.net --

  7. Re: Re: Questions about serving database

    On Fri, 11 Jul 2008 06:03:29 -0700 (PDT), FMWebschool
    wrote:

    >A few important things to think about as we have been hosting for many
    >years and have over 400 clients hosting with us.
    >
    >A. When you host yourself you are responsible for hardware, software,
    >and maintenance. You are also responsible for monitoring the server
    >24/7 and what happens when your cable goes out, or your power goes
    >out? Do you have back-up generators?
    >B. A typical cable or DSL home connection is 10x slower then the
    >speeds you get at a data center, specifically the upload side of the
    >connection - which is vital to having fast database access times.
    >FMGateway servers are exceptionally fast with a constant 10MBit-20MBit
    >with bursts up to 50MBit.
    >
    >C. Using a Mac mini for a hosting environment is not recommended,
    >unless you only expect a small amount of traffic.
    >
    >** Reasons why I would recommend a company like FMGateway.com for
    >hosting **
    >
    >A. Cost - FMGateway is extremely inexpensive, offers 24/7 monitoring
    >and performs 3 back-ups daily to another computer. All back-ups are
    >secure and encrypted. No other company offers that.
    >B. FMGateway is run by developers that are actually FileMaker web
    >experts. They all have extensive knowledge of web programming
    >languages, server technology and are all published authors. FMGateway
    >is made up of a team of established professionals.
    >C. FMGateway has written browser based software to enable you to
    >manage your databases without having to use FTP. The database manager
    >simply allows you to open your browser and then - open, close, back-
    >up, up-load your databases without having to touch FTP.
    >D. FMGateway also allows XML, PHP and Remote Hosting on their
    >servers.
    >
    >Costs $29.99 for a basic hosting account - 1 Database 24/7 monitoring
    >Cost $45.99 for 4 databases - 24/7 monitoring
    >
    >If you would like to read a detailed paper explaining FileMaker
    >Hosting in general - http://www.fmgateway.com/filemaker_hosting.php
    >
    >I hope this is helpful!


    I know nothing about this service, I never heard of it before today,
    so I can't comment on it or recommend it. However, if the foregoing is
    accurate, then if one takes into account:

    * the hassle of creating any kind of Web server
    * what colocation costs these days
    * this is a FileMaker-specific service
    * the level of service offered

    .... this strikes me as a lot of bang for the buck. If I were going to
    host a FMP database on the Web I'd investigate this for sure.

    --
    FW

    FileMaker Pro 8.5 Advanced on Windows XP Pro SP2
    FileMaker Server 8.0 on Windows 2003 Server R2

  8. Re: Questions about serving database

    On Jul 9, 1:03*pm, David Averbach wrote:
    > I've only every really set up FM Server 7 on a closed intranet, and
    > not from a public IP address. In any case, I'm exploring different
    > options for a client who has a small home office with a staff that
    > works remotely out of their homes, and I want to know as much as I can
    > before making recommendations. All this would be the latest version
    > FileMaker 9, although I only have Filemaker Advanced 8.5 right now.
    >
    > 1) I know the computer that serves the database can be anything, but a
    > few years ago, FM recommended a dedicated computer and actually
    > recommended a PC over a Mac. What would people recommend as minimum
    > specs for a computer, and if my client environment is almost all mac,
    > should I really get a PC? Any negative experiences on a mac or pc
    > because it wasn't a good enough computer?


    If your load is low, FM can be anything and it just doesn't matter. If
    your load is high, then yes, throwing CPU, RAM, and faster/RAID hard
    drives at it will make a big difference. As for the recommendation to
    get a PC Windows appears to have a performance edge over OSX in
    performance, or at least it did recently, I don't know if that's still
    the case with FM9 and Leopard.

    But unless your load is high or your databases very large a 2 year old
    mac mini will be just fine.

    > 2) What about services like POINT IN SPACE? $60 seems like a lot to
    > serve two files. I know they have a free trial, but would access be
    > all that much faster than say, upgrading cable internet to a static IP
    > address and a fairly cheap PC?


    Hard to say. If you -already- have a PC, OS, and FM Server, than yeah,
    60/mo is a fair bit. If you don't though, your looking at least $1500+
    maintenance, electricity, the cost of upgrading your internet to
    static etc, etc. Call it an even 2200 over 3 years and that's probably
    a bit a low. vs 60/mo for 3 years = $2160. So its not a bad deal, if
    you figure on replacing the mac mini & staying current to the latest
    version of FM -- meaning you'll probably be spending another $1500 or
    so a few years down the road.

    Sure if you stretch it out, don't upgrade and run the mini for 5
    years, you're ahead of the game... so its not cut and dry.

    > 3) I've set up my database with a data file, and a shell file. I might
    > want to add a few users that just need access to a tiny bit of the
    > information. Instead of dealing with complex permission and users and
    > groups, is there any problem with just creating an additional shell
    > database that will only access the parts of the database that I tell
    > it to and not the rest? In other words, is there any problem with
    > having two different shell databases accessing the same data file? I
    > don't think so, but I'm just checking


    No problem at all. (there are some gotchas though to watch for)

    > 4) Has anyone had experience dealing with photos served remotely (i.e.
    > not on a local network). I tried this on our intranet and local was
    > fine, but across country was too slow. But that was a few years ago
    > with FM7. How about now access a host over an internet connection?


    Your upload speed is fairly limited, even on cable, which will make
    serving photos fairly slow. You might want to consider a hybrid
    solution... dump a copy of the photos on a fast dirt cheap internet
    host while hosting the database yourself, serving up links to the
    external photos.

    -cheers,
    Dave

    "Now and then we had a hope that if we lived and were good, God would
    permit us to be pirates."
    -Twain


  9. Re: Questions about serving database

    Yes its really basic math when you look at the cost this way -

    If you set up your own server - (Basics)

    * Cost of purchasing a server $800 + depending on what you use
    * High Speed Internet - not even connected to a major hub $60 month
    * FileMaker Server Software $999 - $1500.00
    * Server Software and Spam Protection software $250+
    * Monitoring Software with alerts - $15 a month

    Total - for 12 months = $2500 - $3000

    *** Plus you will want to keep current too with new revisions of
    FileMaker Server so you have upgrade costs ***

    FMGateway.com Costs

    * We purchase the server - no cost to you
    * We pay for extremely fast internet connection through a constant
    10MBit-20MBit with bursts up to 50MBit through major data centers
    * We buy the FileMaker Server software and we update and test the new
    FileMaker Server Software as it is released (FMGateway is a part of
    the FileMaker Beta Testing team giving us an opportunity to test pre-
    release software)
    * We pay for Server monitoring services that notify us by SMS \Text
    message and email. A team of no less than 3 people are informed
    within 5 seconds of the Web Publishing Engine or Server going down.
    * We pay for all server protection software and provide another
    hosted server where all of the database are backed up three times a
    day.

    * Your total cost a month is $24.99 - $44.99 a month. I think that
    the prices for what you receive are extremely reasonable.


    So, even if you just purchased FileMaker server yourself for $999.99
    and had no other cost, it would still take you over 3 years of hosting
    with FMGateway to equal the cost of what you would pay for FileMaker
    Server alone. Also by that time, FileMaker would have released a
    couple more versions of server, so you would be stuck having to buy
    the upgrades. FMGateway assumes all of those costs so you don't have
    to.

    I hope this explains things a little more thoroughly.

    http://www.fmgateway.com
    FileMaker hosting made easy

  10. Re: Questions about serving database

    On Jul 12, 7:59*am, FMWebschool wrote:
    > Yes its really basic math when you look at the cost this way -
    >
    > If you set up your own server - (Basics)
    >
    > * *Cost of purchasing a server $800 + depending on what you use
    > * *High Speed Internet - not even connected to a major hub $60 month
    > * *FileMaker Server Software $999 - $1500.00
    > * *Server Software and Spam Protection software $250+
    > * *Monitoring Software with alerts - $15 a month
    >
    > Total - for 12 months = $2500 - $3000


    I'd argue that is a somewhat unrealistic situation.

    Seriously that would only construct an accurate picture if you had
    nothing, and replaced -everything- every 12 months, which is unlikely.
    That is why I based it over 3 years. And made a number of other more
    reasonable assumptions.

    Suppose they are your typical small business, that need to publish a
    light load database realistically expecting to peak at 3-5
    simultaneous remote users, hitting it, at peak, in the '10s of page
    loads per -minute-, (minute not second.).

    They don't need fancy hardware.
    They already have a Filemaker Pro workgroup on the LAN with 5-10
    clients and a Server. (Thus they are already on a filemaker
    maintenance contract paying for upgrades etc...)
    They already have a broadband internet connection.
    They don't need 'server software' or 'antispam' for their filemaker
    host. The OS that comes with their PC / Mac is more than adequate, and
    I'm not sure why you brought up spam in the first place.
    Server monitoring and alerts, if you really need it, can be had for $5/
    mo.

    In that scenario, it just doesn't make sense to contract with a host
    unless you need 5/9s uptime and want a team of ninjas to spring into
    action the moment its down, or if my initial assumption about
    bandwidth is altered... ie if you your database load is going to
    exceed the bandwidth you can readily bring into your office then
    hosting of some sort rapidly makes more sense.

    I'd also argue that of the businesses that want to host a filemaker
    database to the internet, most fit into my initial scenario, they are
    already using filemaker internally. And they are using filemaker for
    more than a couple users; they are likely already running their own
    workgroup LAN and are already paying for hardware and software
    maintenance.

    So the whole 'we pay for the hardware, we pay for the internet, we pay
    for the filemaker server licenses' sales pitch completely fails to
    recognize that on their LAN, they -already- have server hardware, a
    filemaker server, and internet access. And if they choose to host the
    file, they'll still have to keep maintaining their internal
    infrastructure.

    And in that scenario the incremental cost of publishing a database to
    the internet when you -already- have a filemaker server servicing your
    LAN is pretty minimal. -as- long as you don't need more bandwidth
    than you can get cheaply, and you don't need the aforementioned team
    of ninjas.

    Now, if you -don't- have any internal filemaker infrastructure, or you
    do need a lot of bandwidth for a high load server, or it must have
    5/9s uptime, then definitely going with a hosting company can be good
    value...even very good value on the scale you propose.

    -cheers,
    Dave

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