Sql Server 2005 Setup will not run

[Database Administrator]

I have been trying to get the SQL Server 2005 Enterprise Edition setup to run
on my Windows Server 2003 machine without success. I double click setup.exe
and nothing happens. The following is what I am getting in the event viewer:

Faulting application setup.exe, version 0.0.0.0, faulting module ntdll.dll,
version 5.2.3790.3959, fault address 0x0001a3e1.

I tried updating the Windows Installer, but that didn't help.

Any suggestions about what I can do to get the setup program to run?

[Database Administrator]

Ken (kenj@newsgroups.nospam) writes:
> I have been trying to get the SQL Server 2005 Enterprise Edition setup
> to run on my Windows Server 2003 machine without success. I double
> click setup.exe and nothing happens. The following is what I am getting
> in the event viewer:
>
> Faulting application setup.exe, version 0.0.0.0, faulting module
> ntdll.dll, version 5.2.3790.3959, fault address 0x0001a3e1.
>
> I tried updating the Windows Installer, but that didn't help.
>
> Any suggestions about what I can do to get the setup program to run?

The way to start is usually by double-clicking Splash.HTA in the
root of the CD/DVD.


--
Erland Sommarskog, SQL Server MVP, esquel@sommarskog.se

Links for SQL Server Books Online:
SQL 2008: http://msdn.microsoft.com/en-us/sqlserver/cc514207.aspx
SQL 2005: http://msdn.microsoft.com/en-us/sqlserver/bb895970.aspx
SQL 2000: http://www.microsoft.com/sql/prodinf...ons/books.mspx

[Database Administrator]

I get the same error when I attempt to install from the Splans.hta.

I got the setup program from my MSDN subscription and extracted the ISO
contents to a local directory. I downloaded the ISO again just to make sure
there wasn't an issue with that.

"Erland Sommarskog" wrote:

> Ken (kenj@newsgroups.nospam) writes:
> > I have been trying to get the SQL Server 2005 Enterprise Edition setup
> > to run on my Windows Server 2003 machine without success. I double
> > click setup.exe and nothing happens. The following is what I am getting
> > in the event viewer:
> >
> > Faulting application setup.exe, version 0.0.0.0, faulting module
> > ntdll.dll, version 5.2.3790.3959, fault address 0x0001a3e1.
> >
> > I tried updating the Windows Installer, but that didn't help.
> >
> > Any suggestions about what I can do to get the setup program to run?
>
> The way to start is usually by double-clicking Splash.HTA in the
> root of the CD/DVD.
>
>
> --
> Erland Sommarskog, SQL Server MVP, esquel@sommarskog.se
>
> Links for SQL Server Books Online:
> SQL 2008: http://msdn.microsoft.com/en-us/sqlserver/cc514207.aspx
> SQL 2005: http://msdn.microsoft.com/en-us/sqlserver/bb895970.aspx
> SQL 2000: http://www.microsoft.com/sql/prodinf...ons/books.mspx
>
>

[Database Administrator]

Hi Kenj,

Thank you for using Microsoft MSDN Managed Newsgroup. My name is Mark Han.
I am glad to work with you on this issue.

Based on the description, I understand that you would like to install SQL
Server 2005 Enterprise Edition, however the setup.exe won't run after you
double click the setup.exe If I have misunderstood, please let me know.

Regarding to the symptom, the issue is special and complex. I need more
information to analisys the issue. my email address is
v-fathan@online.microsoft.com(remove online). If it is convenient to you,
please send me an email and then I will crreate a work space for you to
upload the required information.

Based on my experience, please check the following
1 Open Task Scheduler by going through START >> ALL PROGRAMS >> ACCESSORIES
>> SYSTEM TOOLS >> TASK SCHEDULER. Do you see any tasks in here that have
names like "SQL Server Remote Setup" or "SQL Setup" or "setup"? If so,
delete them.

2 Check the Task Manager to ensure there no orphan setup.exe executing.

3 Make sure to check processes of all users.

To better understand the issue, please help to collect/confirm the following
1 Is there any SQL Server instance installed on the machine?

2 to narrow down the issue, please run to install the SQL Server instance
by command line. There is an article to share with you::
http://msdn.microsoft.com/en-us/libr...spx#skuupgrade

Start /wait \servers\setup.exe /qb
INSTANCENAME= ADDLOCAL=All PIDKEY=
SAPWD=

3 after install SQL Server by command line, please check if the SQL Server
setup log is created. By default, they are located at:
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\Log\ if the setup
log exists, please Send all the files in this folder with zip format to me

4 Windows Event Logs:
Please gather Windows Event Logs on the problematic server:
Start -> Administrative Tools -> Event Viewer -> Export application/system
event logs with both EVT & TXT format and send them to me.

If there is anything unclear, please let me know

I look forward to your reply. Thanks.

Best regards,
Mark Han
Microsoft Online Community Support
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