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customer support identifier

  1. customer support identifier

    Hi,
    I try to register in Oracle metalink and it asks me for customer
    support identifier. May I know what is customer support identifier
    and
    how can i get that.

    Thanks and Regards,
    Kalaivanan


  2. Re: customer support identifier

    kalai (kalaivanan.r.2007@gmail.com) wrote:
    : Hi,
    : I try to register in Oracle metalink and it asks me for customer
    : support identifier. May I know what is customer support identifier
    : and
    : how can i get that.

    Basically, you can buy a support contract from oracle. Then they give you
    a password to access the metalink web site. The "customer support
    identifier" is just another name for the password.

    I have never bought support from Oracle, but some places I work do, I have
    no idea how you buy the support, or exactly how they allocate access to
    the metalink web site.

    Oracle has another support web site called OTN, as in otn.oracle.com,
    which is free. You can get a username/password for that for free.

    $0.10 Malcolm


  3. Re: customer support identifier

    On May 9, 1:57 am, y...@vtn1.victoria.tc.ca (Malcolm Dew-Jones) wrote:
    > kalai (kalaivanan.r.2...@gmail.com) wrote:
    >
    > : Hi,
    > : I try to register in Oracle metalink and it asks me for customer
    > : support identifier. May I know what is customer support identifier
    > : and
    > : how can i get that.
    >
    > Basically, you can buy a support contract from oracle. Then they give you
    > a password to access the metalink web site. The "customer support
    > identifier" is just another name for the password.
    >
    > I have never bought support from Oracle, but some places I work do, I have
    > no idea how you buy the support, or exactly how they allocate access to
    > the metalink web site.
    >
    > Oracle has another support web site called OTN, as in otn.oracle.com,
    > which is free. You can get a username/password for that for free.
    >
    > $0.10 Malcolm



    Pretty simple process:

    1) You purchase a perpetual or term license from Oracle;
    2) At the beginning of the period, during the valid term you purchase
    Support for the period (1 year);
    3) Oracle sends you the CSI.

    A reasonably inexpensive product to purchase is Oracle Database
    Personal Edition. Since it's geared towards developers, and needs to
    complete price-wise with developer tools such as the various 'visual
    studios', it's a named 1-user license that contains all the features
    of Enterprise Edition (except RAC), comes in at a very low price point
    (Cdn$460) and permits purchase of support (22% of list).

    Reasonable investment for the serious Oracle independant. Right now
    it's even less expensive for those in the US - by locking the numbers
    every quarter Oracle gets a few points from the exchange rate.

    Easy to do at http://store.oracle.com armed with a credit card.

    Did it myself a few years ago and never regretted the investment in my
    profession & future. As an independant, I consider it the same kind
    of expense as any other professional tools (prof. association,
    education, books, etc.)

    /Hans


  4. Re: customer support identifier

    Fuzzy wrote:
    > On May 9, 1:57 am, y...@vtn1.victoria.tc.ca (Malcolm Dew-Jones) wrote:
    >> kalai (kalaivanan.r.2...@gmail.com) wrote:
    >>
    >> : Hi,
    >> : I try to register in Oracle metalink and it asks me for customer
    >> : support identifier. May I know what is customer support identifier
    >> : and
    >> : how can i get that.
    >>
    >> Basically, you can buy a support contract from oracle. Then they give you
    >> a password to access the metalink web site. The "customer support
    >> identifier" is just another name for the password.
    >>
    >> I have never bought support from Oracle, but some places I work do, I have
    >> no idea how you buy the support, or exactly how they allocate access to
    >> the metalink web site.
    >>
    >> Oracle has another support web site called OTN, as in otn.oracle.com,
    >> which is free. You can get a username/password for that for free.
    >>
    >> $0.10 Malcolm

    >
    >
    > Pretty simple process:
    >
    > 1) You purchase a perpetual or term license from Oracle;
    > 2) At the beginning of the period, during the valid term you purchase
    > Support for the period (1 year);
    > 3) Oracle sends you the CSI.
    >
    > A reasonably inexpensive product to purchase is Oracle Database
    > Personal Edition. Since it's geared towards developers, and needs to
    > complete price-wise with developer tools such as the various 'visual
    > studios', it's a named 1-user license that contains all the features
    > of Enterprise Edition (except RAC), comes in at a very low price point
    > (Cdn$460) and permits purchase of support (22% of list).
    >
    > Reasonable investment for the serious Oracle independant. Right now
    > it's even less expensive for those in the US - by locking the numbers
    > every quarter Oracle gets a few points from the exchange rate.
    >
    > Easy to do at http://store.oracle.com armed with a credit card.
    >
    > Did it myself a few years ago and never regretted the investment in my
    > profession & future. As an independant, I consider it the same kind
    > of expense as any other professional tools (prof. association,
    > education, books, etc.)
    >
    > /Hans


    Same thing here. I would never put myself in a position of not paying
    for a valid CSI and having support available. As an independent you
    never know where you will be when something goes terribly wrong and
    it isn't ethical to use one organization's support agreement at another
    client's site.
    --
    Daniel A. Morgan
    University of Washington
    damorgan@x.washington.edu
    (replace x with u to respond)
    Puget Sound Oracle Users Group
    www.psoug.org

  5. Re: customer support identifier

    On May 9, 8:11 pm, DA Morgan wrote:
    > Fuzzy wrote:
    > > On May 9, 1:57 am, y...@vtn1.victoria.tc.ca (Malcolm Dew-Jones) wrote:
    > >> kalai (kalaivanan.r.2...@gmail.com) wrote:

    >
    > >> : Hi,
    > >> : I try to register in Oracle metalink and it asks me for customer
    > >> : support identifier. May I know what is customer support identifier
    > >> : and
    > >> : how can i get that.

    >
    > >> Basically, you can buy a support contract from oracle. Then they give you
    > >> a password to access the metalink web site. The "customer support
    > >> identifier" is just another name for the password.

    >
    > >> I have never bought support from Oracle, but some places I work do, I have
    > >> no idea how you buy the support, or exactly how they allocate access to
    > >> the metalink web site.

    >
    > >> Oracle has another support web site called OTN, as in otn.oracle.com,
    > >> which is free. You can get a username/password for that for free.

    >
    > >> $0.10 Malcolm

    >
    > > Pretty simple process:

    >
    > > 1) You purchase a perpetual or term license from Oracle;
    > > 2) At the beginning of the period, during the valid term you purchase
    > > Support for the period (1 year);
    > > 3) Oracle sends you the CSI.

    >
    > > A reasonably inexpensive product to purchase is Oracle Database
    > > Personal Edition. Since it's geared towards developers, and needs to
    > > complete price-wise with developer tools such as the various 'visual
    > > studios', it's a named 1-user license that contains all the features
    > > of Enterprise Edition (except RAC), comes in at a very low price point
    > > (Cdn$460) and permits purchase of support (22% of list).

    >
    > > Reasonable investment for the serious Oracle independant. Right now
    > > it's even less expensive for those in the US - by locking the numbers
    > > every quarter Oracle gets a few points from the exchange rate.

    >
    > > Easy to do athttp://store.oracle.comarmed with a credit card.

    >
    > > Did it myself a few years ago and never regretted the investment in my
    > > profession & future. As an independant, I consider it the same kind
    > > of expense as any other professional tools (prof. association,
    > > education, books, etc.)

    >
    > > /Hans

    >
    > Same thing here. I would never put myself in a position of not paying
    > for a valid CSI and having support available. As an independent you
    > never know where you will be when something goes terribly wrong and
    > it isn't ethical to use one organization's support agreement at another
    > client's site.
    > --
    > Daniel A. Morgan
    > University of Washington
    > damor...@x.washington.edu
    > (replace x with u to respond)
    > Puget Sound Oracle Users Groupwww.psoug.org- Hide quoted text -
    >
    > - Show quoted text -

    hi morgan,
    u can also use oracle technology network forum and oracle
    documentation library (both from oracle). here i am trying to get the
    CSI. I will let you know once i get that. same to you.

    regards,
    kalaivanan


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