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ErrorCode=(288)Attempt to release mutex not owned by caller

  1. ErrorCode=(288)Attempt to release mutex not owned by caller

    I keep getting Critical application Errors every night right at the start of
    the scheduled NTbackup. It happens right when the SBS Backup runs @ 11PM.
    This is the SQL Server 2005 Workgroup edition that comes with SBS Premium.
    During installation, they had
    me upgrade the Sharepoint Database to the 2005 version for Full-Test
    searching. I went through the process w/o error.

    I installed the MS Hotfix but the errors still show up.

    Here's all the event log
    entries that appear at this exact time during backup:

    Event Type: Information
    Event Source: ESENT
    Event Category: ShadowCopy
    Event ID: 2001
    Date: 8/13/2007
    Time: 11:00:44 PM
    User: N/A
    Computer: SBSERVER1
    Description:
    wins (2456) Shadow copy 1 freeze started.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    -------------------------------------------------------------------------------
    Event Type: Information
    Event Source: MSSQL$SHAREPOINT
    Event Category: (2)
    Event ID: 3197
    Date: 8/13/2007
    Time: 11:00:44 PM
    User: NT AUTHORITY\SYSTEM
    Computer: SBSERVER1
    Description:
    I/O is frozen on database model. No user action is required. However, if I/O
    is not resumed promptly, you could cancel the backup.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7d 0c 00 00 0a 00 00 00 }.......
    0008: 15 00 00 00 53 00 42 00 ....S.B.
    0010: 53 00 45 00 52 00 56 00 S.E.R.V.
    0018: 45 00 52 00 31 00 5c 00 E.R.1.\.
    0020: 53 00 48 00 41 00 52 00 S.H.A.R.
    0028: 45 00 50 00 4f 00 49 00 E.P.O.I.
    0030: 4e 00 54 00 00 00 06 00 N.T.....
    0038: 00 00 6d 00 6f 00 64 00 ..m.o.d.
    0040: 65 00 6c 00 00 00 e.l...
    --------------------------------------------------------------------------------------
    ============================================
    ***The above message is the same for all the db's...about 7***
    ============================================
    Event Type: Information
    Event Source: ESENT
    Event Category: ShadowCopy
    Event ID: 2003
    Date: 8/13/2007
    Time: 11:00:46 PM
    User: N/A
    Computer: SBSERVER1
    Description:
    wins (2456) Shadow copy 1 freeze stopped.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    ---------------------------------------------------------------------------------
    Event Type: Error
    Event Source: SQLVDI
    Event Category: None
    Event ID: 1
    Date: 8/13/2007
    Time: 11:00:46 PM
    User: N/A
    Computer: SBSERVER1
    Description:
    SQLVDI: Loc=CVDS::Cleanup. Desc=Release(ClientAliveMutex).
    ErrorCode=(288)Attempt to release mutex not owned by caller.
    .. Process=2256. Thread=3220. Client. Instance=SBSMONITORING. VD=.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    -----------------------------------------------------------------------------------------------------
    It seems to be related to the SBSMONITORING DB's.
    Please help. I'm at a loss.

    -JoeF

  2. RE: ErrorCode=(288)Attempt to release mutex not owned by caller

    We had a similar problem when backing up databases. Some process had not
    released the mutex tables and we ending up restating the server in order to
    free it. Hopefully doing this might help you.
    If this is not an option download Process Explorer from sysinternals to
    see if it can pinpoint the problem. You may be able to free the process
    preventing backups,


    "JoeF" wrote:

    > I keep getting Critical application Errors every night right at the start of
    > the scheduled NTbackup. It happens right when the SBS Backup runs @ 11PM.
    > This is the SQL Server 2005 Workgroup edition that comes with SBS Premium.
    > During installation, they had
    > me upgrade the Sharepoint Database to the 2005 version for Full-Test
    > searching. I went through the process w/o error.
    >
    > I installed the MS Hotfix but the errors still show up.
    >
    > Here's all the event log
    > entries that appear at this exact time during backup:
    >
    > Event Type: Information
    > Event Source: ESENT
    > Event Category: ShadowCopy
    > Event ID: 2001
    > Date: 8/13/2007
    > Time: 11:00:44 PM
    > User: N/A
    > Computer: SBSERVER1
    > Description:
    > wins (2456) Shadow copy 1 freeze started.
    >
    > For more information, see Help and Support Center at
    > http://go.microsoft.com/fwlink/events.asp.
    > -------------------------------------------------------------------------------
    > Event Type: Information
    > Event Source: MSSQL$SHAREPOINT
    > Event Category: (2)
    > Event ID: 3197
    > Date: 8/13/2007
    > Time: 11:00:44 PM
    > User: NT AUTHORITY\SYSTEM
    > Computer: SBSERVER1
    > Description:
    > I/O is frozen on database model. No user action is required. However, if I/O
    > is not resumed promptly, you could cancel the backup.
    >
    > For more information, see Help and Support Center at
    > http://go.microsoft.com/fwlink/events.asp.
    > Data:
    > 0000: 7d 0c 00 00 0a 00 00 00 }.......
    > 0008: 15 00 00 00 53 00 42 00 ....S.B.
    > 0010: 53 00 45 00 52 00 56 00 S.E.R.V.
    > 0018: 45 00 52 00 31 00 5c 00 E.R.1.\.
    > 0020: 53 00 48 00 41 00 52 00 S.H.A.R.
    > 0028: 45 00 50 00 4f 00 49 00 E.P.O.I.
    > 0030: 4e 00 54 00 00 00 06 00 N.T.....
    > 0038: 00 00 6d 00 6f 00 64 00 ..m.o.d.
    > 0040: 65 00 6c 00 00 00 e.l...
    > --------------------------------------------------------------------------------------
    > ============================================
    > ***The above message is the same for all the db's...about 7***
    > ============================================
    > Event Type: Information
    > Event Source: ESENT
    > Event Category: ShadowCopy
    > Event ID: 2003
    > Date: 8/13/2007
    > Time: 11:00:46 PM
    > User: N/A
    > Computer: SBSERVER1
    > Description:
    > wins (2456) Shadow copy 1 freeze stopped.
    >
    > For more information, see Help and Support Center at
    > http://go.microsoft.com/fwlink/events.asp.
    > ---------------------------------------------------------------------------------
    > Event Type: Error
    > Event Source: SQLVDI
    > Event Category: None
    > Event ID: 1
    > Date: 8/13/2007
    > Time: 11:00:46 PM
    > User: N/A
    > Computer: SBSERVER1
    > Description:
    > SQLVDI: Loc=CVDS::Cleanup. Desc=Release(ClientAliveMutex).
    > ErrorCode=(288)Attempt to release mutex not owned by caller.
    > . Process=2256. Thread=3220. Client. Instance=SBSMONITORING. VD=.
    >
    > For more information, see Help and Support Center at
    > http://go.microsoft.com/fwlink/events.asp.
    > -----------------------------------------------------------------------------------------------------
    > It seems to be related to the SBSMONITORING DB's.
    > Please help. I'm at a loss.
    >
    > -JoeF


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